Shipping FAQ

Klang Valley Delivery Notes

  1. Delivery fee is from RM8.00 to RM15.00 (Cookies and other items without birthday cake)
  2. Birthday Cream Cake delivery fee is RM25.00 to RM35.00 (Fees is inclusive other items in our shop)
  3. Upon receiving your payment, will arrange delivery the next day subject to stocks availability
  4. Gifting / Buying for friends/families, BUYER’S responsibility
    • to inform RECEIVER the delivery date & ensure someone at home to receive the goods
    • to ensure RECEIVER / SHIPPING address is accurate
    • 2nd delivery fee is chargeable if we have to RE-Deliver the Gifts/Goods
  5. We engage 3rd party’s company for delivery and it is based on rider’s schedule & route map. Strictly NO special TIMING request.
  6. If you really NEED your GIFTS/GOODS on TIME? Please OPT for INSTANT delivery like GRAB or LALAMOVE with additional charges based on KM. Do provide full address in checking accurate fees.
  7. Delivery is on weekdays only
  8. No deliveries on Public Holidays & Weekends.

 

Peninsula Delivery Note

  1. Delivery Fee is RM10.00 within 1.5kg
  2. Additonal per KG is rm2.50
  3. Delivery lead time 2-4 days from the day we send out the goods
  4. COOKIES & GOODS are wrap in proper to ensure you receive in tip top condition.
  5. 3rd party courier handling of the goods is beyond our control.
  6. Delivery is on weekdays only
  7. No deliveries on Public Holidays or Weekends

1. Orders will be processed within 1-2 working days
2. Delivery orders (after processing & packing) from us to you via courier service will reach 3-5 working days within Klang Valley & West Malaysia
3. We aim to deliver within the time frame indicated below but we are not able to guarantee any firm delivery dates
4. Delivery fees are calculated based on final weight after packaging

Delivery Mode
via Self-pick-up in BRP, Sg.Buloh
via GDEX courier service
via Grab / Lalamove (charges by distance in km)

5. Birthday Cream Cake delivery fee is by Grab/Lalamove (charges by distance in km)

6. Upon receiving your payment, will arrange delivery the next day subject to stocks availability

7. Gifting / Buying for friends/families, BUYER’S responsibility
o to inform RECEIVER the delivery date & ensure someone at home to receive the goods
o to ensure RECEIVER / SHIPPING address is accurate
o 2nd delivery fee is chargeable if we have to RE-Deliver the Gifts/Goods

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